Check out our Ready to Slay Kollection (premade and ready to be shipped)

FAQs

What if the nails I purchased don't fit?

Due to the handmade nature of our product we are not held responsible if the wrong size is ordered. We have sizing sample kits available and a size guide chart to help you can find the perfect fit for kustom orders. If you are unsure how to size your nails You can also select from a standard size range (I.e small/medium or medium/large) and you will receive 14 nails in varying sizes. With Ready to slay sets you get 24 nails in all different sizes so you don’t have to worry about sizing at all.

 

How do I know the size I need?


Ready to Slay sets come with 24 nails in varying sizes so you don’t need to know your nail size to order. 

For made to order/kustom sets Please refer to the shapes & sizing page or purchase one of our sizing kits . 

 

How long do the nails stay on?

It really all depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for about 1 to 2 days. With nail glue, for up to 2 weeks.

 

Are the nails reusable?

Yes they are, simply remove the old tabs. 
For those that prefer nail glue, I would suggest purchasing our e-file (electric file) to gently buff away any built up glue on the back of the nails.

 

What if the nails I purchased don't fit?

Due to the handmade nature of our product we are not held responsible if the wrong size is ordered. We have sizing sample kits available and

 

Do you offer custom orders?

Of course! If you have a concept in mind or see something that inspires you just send me a message/email so we can discuss your ideas together. Keep in mind that I cannot guarantee that I can/will replicate another artist's work but I will add my own spin on it and create something similar. 

 

What comes with my nails?

All orders come with an application kit that contains mini nail file, cuticle pusher, alcohol pad and application and removal instructions.

 

How long will it take to ship my order?

Ready To Slay sets are generally shipped out within 1 to 2 days of the order being placed. For kustom/made to order sets the  Turnaround time is 2-5 business days due to the fact that they are handcrafted so it really depends on how many orders I have. Sizing Sample kits take 1-2 Business days. 

 

*Please keep in mind that these nails take time to make. I take great pride in my work & I put my heart & soul into every set.*

 

How long will it take to receive my order once shipped ?

Standard Domestic Shipping: 3-5 Business days. If there are any delays due to COVID lockdowns,holidays or weather we are not responsible. 

 

What if I put the wrong address/Returned - Insufficient Address or Unclaimed Packages: Any packages that are returned due to an insufficient addressed or unclaimed at customs or delivery will be refunded without shipping charge. If you want your package re-shipped due to insufficient address you will be charged a shipping fee. Please be sure to double check your address before placing your order.  

 

Do you ship internationally?

Not yet, currently we only ship Canada wide.

 

Do you accept cancellations, returns or exchanges?

We gladly accept cancellations within 24 hours of purchase. But due to the nature of our product; all sales are final (except in the case of products delivered in defective or damaged state.  If so, email klawzbykeelah@hotmail.com and include an image of the defective or damaged product). **Please read all information listed under the item description before ordering. Be aware of turn around time frame and make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.**